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Privacy Policy

Introduction

This Privacy Policy (“Privacy Policy”) applies to the personal information we collect through our Web application (“ProductInfo” or “Web”) at www.productinfo.co.in and Mobile Applications (“Mobile App” or “App”) available on respective app stores (hereinafter collectively referred to as the “Platform”).

This Privacy Policy describes the types of personal information we collect on the Platform and through the affiliated services provided via the Platform, how we may use that information, and with whom we may share it. We also tell you how you can reach us to update your preferences regarding how we communicate with you or to answer any questions you may have about our privacy practices. We encourage you to read this Privacy Policy periodically to keep yourself updated with any changes or updates we make to this Policy.

When you access the Platform, you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Platform. We reserve the right to modify or update this Privacy Policy at any time, and changes will become effective immediately upon posting. You are requested to check for updates to the Privacy Policy periodically.

We, at ProductInfo, i.e., BinarySphere Online Services Private Limited and its subsidiaries and/or associates, (“The Company / BinarySphere / We / Us / ProductInfo”) are committed to protecting the privacy and security of your personal information. Your privacy is important to us, and maintaining your trust is paramount.

This Privacy Policy describes our privacy practices for all websites, products, and services that are linked to it. However, this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site. Any capitalized terms not defined hereunder shall hold the same definition as provided under the Terms of Use.

Information We Obtain

Information You Submit

When you start using the Platform, we ask you to provide certain information as part of the registration process and in the course of your interaction with the Platform. We will collect this information through various means and in various places through ProductInfo, including account registration forms, contact us forms, or when you otherwise interact with ProductInfo including for any customer support. At the time of registration, we ask for the following personal information:

Contact information, such as your name, address, telephone number, and email address.Personal information in communications and other content you submit or share, such as photographs and video clips.

Pursuant to the services consumed by You from time to time, We may explicitly seek additional information including payment or banking information. You may choose to provide such information if you wish to use the services provided by the Platform. We will also maintain a record of the information you provide to us when using customer support services.

From time to time, during your use of the ProductInfo, ProductInfo may require access to certain additional information such as SMS and contact details. Prior to accessing any such additional information, explicit consent shall be sought from you. Please note that even after consent has been provided by you, we only read transactional or promotional SMS and do not open, access, or read any personal SMS.

Information We Collect By Automated Means

By using the Platform, you consent to the collection of certain information, which is collected by automated means, such as your device type, operating system, device identifier, IP address, other API data, and details regarding your use of the Platform.

We also maintain some records of users who contact us for support, for the purpose of responding to such queries and other related activities. However, we do not provide this information to any third party without your permission or utilize the same for any purposes not set out hereunder.

De-Identified and Non-Personally Identifiable Information

We may de-identify the personal information collected from you via the Platform and combine it with de-identified information from third parties and publicly available sources.

Platform Visitorship Information

We gather information from the Website activity, such as data on the number of people who visit the Platform, the pages they visit, the duration of their stay, etc. Platform visitorship Information includes the information provided herein but may not be limited to the same. ProductInfo may, at its sole discretion, gather any further information as deemed necessary.

Information that is collected on an aggregate, anonymous basis, which means no personal identifiable information is associated with this data. Information that is gathered through the use of web server logs and cookies.

Information Not to Be Uploaded by the User

The User shall not display or upload information on the Platform that:

Belongs to another person and to which the user does not have any right; Is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; Is harmful to a child; Infringes any patent, trademark, copyright, or other proprietary rights; Violates any law for the time being in force; Deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; Impersonates another person; Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to another nation; Contains software virus or any other computer code, file, or program designed to interrupt, destroy or limit the functionality of any computer resource; and, Is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.

Use of Information Collected

We store the information collected from the Platform, which is used mainly to enhance the end-user experience. The information is processed and analyzed by automated means to offer a variety of features that You get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymize (de-personalize/de-identify) Your information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.

Improve the services offered through the Website, Create and maintain a trusted and safe environment on ProductInfo (such as complying with our legal obligations and compliance with our policies), and Provide, personalize, measure, and improve our products and services.

Any Information provided by You is shared with registered users on search, and users agree to the accumulation of such information.

Any information provided by You will be used for creating and updating Your Account and processing your transaction(s) or for any other purposes for which you have granted access to such information to us, based on your interaction with the Platform.

We may use the information collected to perform internal operations which are necessary to provide our services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing and research, and to monitor and analyze usage and activity trends. We process this personal information for these purposes given our legitimate interest in improving the Platform and any affiliated services.

In order to expand the scope of our services, we may from time to time seek additional information from you. Any such collection of additional information and documents shall be subject to explicit & purpose-specific consent sought from all Users.

Storage and Maintenance of Information Collected

We are not obligated to store or track your information and may delete any records, in whole or in part, at our sole discretion.

Disclosure of Information

Our customers’ privacy is extremely important to us. We shall endeavour to protect all information collected and stored by us.

However, as required by law, at times we might be required to disclose your personal information including personal, transactional, and financial information to relevant regulatory and governmental authorities and also to our advisors such as law firms and audit firms while responding to requests from such regulatory and/or governmental authorities.

Further, we may also make necessary disclosures in the following manner and to the following persons:

To our employees, in order to diagnose and resolve problems or to provide support to you. To any other person, who performs services on our behalf, including credit-card and billing, survey administration, technical or customer support, shipping, and provision of email and data analytics. To the business partners, who can alert you about the new services. Upon receipt of any alert, if you desire to be removed from such an alert list, you may inform the sender or unsubscribe from the list as provided in each mail alert. If we are required to do so by law, regulation, or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss or in connection with an investigation of suspected or actual unlawful activity. In some cases, when we believe that such disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our website/app, we would share such information pursuant to a lawful request from law enforcement agencies.

Use of Cookies

Some pages on the Platform use "cookies," which are small files that the Platform places on your hard drive for identification purposes. These files are used for Platform registration and customization the next time you visit us.

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